Introduction

This Privacy Policy applies to Mega.tc and its affiliates (“Mega,” “we,” “us,” or “our”). Mega values the privacy of our customers, users, and anyone who accesses or uses our websites, products, and services. This Privacy Policy explains how we receive Personal Information about you, what Personal Information we collect, and how we use, share, and protect it. By visiting or using this Website and/or by providing Personal Information to Mega, you agree to the terms and practices described in this Privacy Policy.

Mega may be considered the controller and responsible for your personal data under certain privacy and data protection laws. Mega may include a number of related legal entities, the details of which may be provided upon request. This Privacy Policy is issued on behalf of all entities owned or operated by Mega. References to “Mega,” “we,” “us,” or “our” in this Policy mean the appropriate Mega entity responsible for receiving and/or processing your data.

Mega.tc is the controller of and responsible for this Website. We collect and process Personal Information for legitimate business purposes, including, without limitation, to manage communications and customer care, deliver and improve services, maintain legal compliance, and, where applicable, based on your consent.

This Privacy Policy applies to information we collect:

• On this Website and its subdomains.

• In email, text messages, live chat, and other electronic correspondence between you and this Website and/or Mega employees.

• Through mobile or desktop applications you may download from this Website or from Mega that allow direct, non-browser interaction between you and our services.

• When you engage with our marketing, advertising, or applications on third-party websites or platforms, if those materials include links to this Privacy Policy.

• When you interact with Mega’s representatives, including support staff, sales personnel, or contractors, in connection with your use or purchase of our products or services.

This Privacy Policy does not apply to information collected by:

• Any other means, including data gathered on any other website operated by a third party; or

• Third parties, including through applications, content, or advertising that may link to or be accessible from our Website.

Please read this Privacy Policy carefully so you understand our policies and practices for collecting, using, and disclosing your information.

We reserve the right to update this Privacy Policy at our discretion and at any time (see Changes to Our Privacy Policy). When updates occur, we will post the revised version on this Website and note the date of the change. Your continued use of our Website or continued business relationship with Mega after such updates signifies your acceptance of the revised Policy. We encourage you to review this Privacy Policy regularly.

What We Mean by Personal Information

At Mega.tc, we collect data  including Personal Information  as you engage with us and use our websites, platforms, and related services. The types of Personal Information we may gather include:

• Your full name;

• Mailing or physical address (including billing and delivery details);

• Telephone numbers, mobile numbers, and fax numbers (if applicable);

• Email addresses, IP addresses, and website identifiers;

• Government-issued identifiers, such as tax identification numbers or national identification numbers (for example, a Social Security Number or its equivalent);

• Driver’s license or other official identification details;

• Payment card information, including credit or debit card numbers;

• Banking or financial information you provide when applying for credit or account services;

• Payment details, such as the name of your bank, routing number, and account number;

• Age, date of birth, and signature where needed;

• Insurance or coverage details, including policy identifiers (when relevant to transactions);

• Commercial data, such as records of products or services you have purchased, reviewed, or requested, along with purchasing history or preferences;

• Internet or other electronic network activity, including browsing history, search history, and data about how you interact with our websites, apps, or platforms;

• Geolocation details, such as your general or precise physical location; and

• Insights or inferences drawn from other Personal Information, such as user profiles that reflect your interests, preferences, habits, or characteristics.

  How Mega.tc Collects Personal Information

  We gather Personal Information from you in several ways as you engage with our services, including this Site. Specifically, we collect information:

  • Directly from you when you voluntarily provide it to us.

  • Automatically as you browse, use, or interact with our websites, applications, or platforms.

  • From third parties, such as business partners, service providers, or publicly available sources.

  Information You Provide to Us

  The data you share with us may include:

  • Details submitted through forms on our websites, such as when you request additional information or create an account.

  • Records and copies of your correspondence, including email addresses and messages, when you contact our support or sales teams.

  • Information you provide when completing Mega.tc’s registration forms, credit or billing applications, or verification documents (e.g., proof of identity, a tax form, or similar paperwork). This may include your name, postal address, email address, phone number, billing address, government-issued identification numbers (such as a tax ID or national ID), payment card details, bank account or routing numbers, citizenship information, and signatures.

  • Details about transactions and purchases you make through our platforms or services.

  Information We Collect Through Automatic Data Collection Technologies

  When you navigate and interact with our websites or applications, we may employ automatic tools to collect certain technical and usage data, such as:

  • Information about your visits, including traffic logs, location data, dates and times, pages viewed, features used, and time spent on our websites or apps.

  • Device and network details, including IP addresses, operating systems, browser types, your internet or mobile service provider, device identifiers, and other similar information.

  • Demographic and analytical data, such as your approximate age group, language settings, location, gender (if shared), whether you are a new or returning visitor, how you found our site, and how often you access it.

  Technologies We Use for Automatic Collection

  We use several standard technologies to support data collection and improve your experience:

  • Cookies (browser cookies): Small text files placed on your device that help us remember preferences and enhance site performance. While cookies do not identify you personally, they link to your device. You can refuse browser cookies by adjusting your settings; however, some parts of our Site may not function properly if cookies are disabled. For general guidance, visit www.allaboutcookies.org.

  • Flash Cookies: Certain features may use local stored objects (Flash cookies) to save your preferences or navigation data. Flash cookies are managed differently than browser cookies. See “Your Rights and Choices About How We Use and Disclose Your Information” for instructions on managing these settings.

  • Web Beacons: Pages on our Site and some emails may include small electronic files (also called clear gifs, pixel tags, or single-pixel gifs) that allow Mega.tc to measure visitor engagement, track email openings, or monitor the effectiveness of content and system performance.

  We may combine the information collected automatically with data you provide directly or data we receive from other sources to build a complete understanding of your interactions with us.

  Third-Party Use of Cookies and Other Tracking Technologies

  Some content, advertisements, or applications on our Site are delivered by third parties, including ad networks, analytics providers, and content partners. These providers may use cookies, web beacons, or other tracking tools to gather information about your activities across our websites and other online services. They may associate the data with your Personal Information or use it to deliver interest-based advertising or targeted content.

  Mega.tc does not control how these third parties use their tracking technologies. For questions about an advertisement or specific targeted content, please contact the responsible provider directly. To learn how you can opt out of receiving targeted ads from many providers, refer to Your Rights and Choices About How We Use and Disclose Your Information.

How We Use Your Information

Mega.tc does not sell your Personal Information.

We use the information we collect about you, or that you provide to us, including any Personal Information, for the following purposes:

• To comply with legal and regulatory obligations, including data protection requirements, anti-fraud measures, and other applicable laws;

• To contact you or your organization regarding commercial services, partnership opportunities, or account-related matters;

• To present our Website, mobile applications, and their contents to you;

• To provide you with information, products, or services that you request from us;

• To fulfill any other purpose for which you provide your Personal Information and/or for which you grant us permission;

• To execute our obligations and enforce our rights under agreements between you and Mega.tc, including billing, account management, and collections;

• To notify you about updates to our Website, services, or policies;

• To protect against fraud, unauthorized use, or illegal activities, and to detect, prevent, or investigate misuse of our services or systems;

• To enhance and personalize your user experience, such as by analyzing traffic, measuring usage trends, and recognizing you on return visits;

• In any other way described when you provide the information; and

• For any other purpose with your explicit consent.

We may also use your information to inform you about Mega.tc’s own products, features, or services that may be relevant to you. If you prefer not to receive promotional messages, please contact us at privacy@mega.tc or follow the instructions provided in our communications. For more details, see Your Rights and Choices About How We Use and Disclose Your Information.

Mega.tc may additionally use your Personal Information to create aggregated or anonymized datasets for research, analytics, or statistical purposes by removing identifiers that make the data personally identifiable.

Disclosure of Your Information

We may share aggregated or anonymized data about our users, as well as information that does not identify any individual, without restriction.

We may disclose Personal Information that we collect or that you provide, as described in this Privacy Policy:

• To Mega.tc’s subsidiaries, divisions, and affiliated companies for internal operational purposes, including accounting, compliance, and administrative support.

• To consultants, auditors, attorneys, hosting providers, marketing partners, and other third parties engaged to support our business operations or compliance requirements, provided they are bound by contractual obligations to keep the information, including Personal Information, confidential and to use it only for the purposes for which it is disclosed.

• To a purchaser or other successor in connection with any merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Mega.tc’s assets, whether as part of a going concern or as part of bankruptcy, liquidation, or similar proceedings, where Personal Information held by Mega.tc is among the assets transferred.

• To fulfill the purpose for which you provide it. For example, if you give us an email address for communications about business opportunities or inquiries, we may use it for that purpose.

• For any other purpose disclosed by us when you provide the information.

• With your explicit consent.

We may also disclose your Personal Information:

• To comply with a court order, law, or legal process, including responding to any governmental or regulatory requests.

• To enforce or apply our Privacy Policy, Terms of Use, terms of sale, or other agreements, including billing and collection obligations.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Mega.tc, our customers, or others. This may include exchanging information with other companies or organizations for the purposes of fraud prevention, security, and credit risk reduction.

Your Rights and Choices About How We Use and Disclose Your Information

At Mega.tc, we recognize that you have important rights regarding how we collect, process, and share your Personal Information. These rights may include, but are not limited to, the ability to access the Personal Information we hold about you, request corrections, ask to have your data erased (“right to be forgotten”), limit or object to certain processing activities, and request that your information be transferred to you or a designated third party.

You may choose not to have your information shared with third parties (unless Mega.tc is legally required to disclose it). You may also decline to allow your Personal Information to be used for a purpose materially different from the one for which it was initially collected or later authorized by you.

We take reasonable steps to provide you with opportunities to correct inaccuracies in the Personal Information we maintain about you and to delete your data upon request, except where the effort or cost would be disproportionate to the privacy risk, or if doing so would infringe on the rights of others.

You have the right to know whether we hold Personal Information about you and, if so, to access that data and request corrections if it is inaccurate. In certain cases, you may also oppose the use or disclosure of your data or request that it be deleted. To exercise these rights, you may complete Mega.tc’s Data Subject Access Request Form and contact us as described in the Contact Us section below.

If you wish to update your Personal Information, limit its use or disclosure, request its deletion, or ask any questions, please submit a verified request through Mega.tc’s Data Subject Access Request Form or via the methods described in our Contact Us section. Once your identity (or that of your authorized representative) has been confirmed, we will respond to your request promptly.

We may deny a request to modify or delete data if doing so would violate applicable law, regulatory requirements, or result in inaccurate records.

Mega.tc will not discriminate against you for exercising your privacy rights. This means we will not deny goods or services, charge different prices, or offer lower-quality service because you exercised your rights under this policy.

We also provide the following tools to help you control your information:

• Tracking Technologies and Advertising: You may set your browser to block all or some cookies, or to alert you when cookies are being sent. To manage Flash cookies, visit Adobe’s Flash Player settings page. Please note that disabling cookies may limit functionality or access to parts of our Site.

• Promotional Offers: If you prefer not to receive marketing communications from Mega.tc about our own or third-party products or services, you may opt out by sending a request to privacy@mega.tc. If you receive promotional emails from us, you can unsubscribe by replying or using the opt-out link provided in the message. This opt-out will not affect transactional communications related to purchases, warranties, or service updates.

• Third-Party Advertising: We do not control how third parties collect or use your information for interest-based advertising. However, many third-party networks provide tools that allow you to opt out of targeted ads. For example, you may visit the Network Advertising Initiative (NAI) website to learn more about your choices.

Children Under the Age of 13

The Mega.tc Website is not intended for children under 13 years of age, and we do not knowingly collect Personal Information from anyone in this age group. Individuals under 13 should not provide any information on or through our Website, including their name, address, telephone number, email address, or other identifying details.

If you are under 13, please refrain from submitting any Personal Information to Mega.tc. Should we become aware that we have inadvertently collected or received Personal Information from a child under 13 without verified parental consent, we will promptly delete that data from our records.

If you believe that Mega.tc may hold information about a child under the age of 13, we encourage you to contact us immediately at privacy@mega.tc so we can investigate and take appropriate action.

Jobs at Mega.tc

When you choose to submit a résumé through the careers section of the Mega.tc Website and apply to join our team, please note that you may be redirected to a third-party platform (for example, https://careers.mega.tc/ or another recruitment portal). These pages will carry Mega.tc branding, but they are hosted and maintained by an external service provider.

The Personal Information you provide through this platform will be used exclusively for the purpose for which it is submitted, including the review and processing of your employment application. Your information will be retained only for as long as necessary to meet Mega.tc’s legal, administrative, and recruitment-related requirements.

Data Security and Data Retention

At Mega.tc, we are committed to protecting your Personal Information once it has been collected. We use industry-standard physical, administrative, and technical safeguards to help secure your data. Measures are in place to protect your Personal Information from accidental loss as well as unauthorized access, use, modification, or disclosure. All information you provide is stored on secure servers protected by firewalls.

Payment transactions processed through our Website are encrypted using advanced SSL technology.

If, despite these safeguards, we become aware of a data breach involving your Personal Information, we will notify you as required by applicable law or contractual obligations so that you may take appropriate steps to protect yourself. Please note that Mega.tc is not responsible for unauthorized access to your Personal Information by hackers or other parties who obtain access through illegal means, where no negligence by Mega.tc has occurred.

While we strive to keep your information secure, the transmission of data over the Internet is not entirely risk-free. We cannot guarantee the absolute security of Personal Information sent to our Website, and any such transmission is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on our Website.

You may also encounter links on our Site that take you to other websites. Those sites may have different security practices, and we encourage you to review their policies and safeguards.

We will retain your Personal Information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to meet legal, regulatory, tax, accounting, or reporting requirements. In some cases, we may keep your data for a longer period if required to resolve a dispute, respond to a complaint, or if we reasonably believe there is potential for litigation regarding our relationship with you. Certain laws require Mega.tc to maintain customer information  such as contact, identity, financial, and transaction data for a minimum of seven (7) years after the customer relationship ends.

Where appropriate, we may anonymize your Personal Information so it can no longer be linked to you. Anonymized data may be used and retained for research, analytical, or statistical purposes without further notice.

Changes to Our Privacy Policy

The date of the most recent update to this Privacy Policy is displayed at the top of this page. It is your responsibility to ensure that Mega.tc has a current, active, and deliverable email address for you, and to periodically review this Privacy Policy by visiting our Website for any revisions. By continuing to use Mega.tc’s Website, products, or services after the effective date of any changes, you acknowledge and agree to the updated terms of this Privacy Policy.